

Frequently Asked Questions
Preserving Legacy with Confidence
We address your questions about data ownership, translation accuracy, and how we respectfully digitize Singapore's clan history using accessible technology.
Trust and Transparency
We understand that adopting new technology requires trust. Here is how we protect your archives, ensure accuracy, and support your community.
What are the costs and funding?
As a social enterprise, we offer subsidized pricing for registered clans. We also assist your committee in applying for local heritage and digitization grants.
How long does digitization take?
A typical archiving or photo restoration project spans four to eight weeks, depending on the physical volume of records and the depth of translation required.
Do we need technical expertise?
Not at all. We guide your committee through every step, from physical collection to hands-on training, ensuring elders and youth can easily navigate the digital archives.
Who owns our digitized archives?
How accurate is the AI translation?
Can damaged photos be restored?
Your clan retains 100% ownership. We act solely as technical custodians, ensuring your records are securely stored in Singapore and never used to train public AI models.
Our models are specifically tuned for historical Chinese dialects and Singaporean clan terminology, followed by human editorial review to ensure absolute cultural accuracy.
Yes. Our heritage-trained AI reconstructs faded details, removes physical tears, and restores natural color, preserving the authentic spirit of the original photograph.
Still have questions?
We are happy to sit down with your clan committee to discuss security, timelines, and custom solutions.
